Terms and ConditionsCopyrightThe entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of AxxisFurniture.com The collective work includes works that are licensed to AxxisFurniture.com. Copyright 2009, AxxisFurniture.com. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with AxxisFurniture.com. or purchasing AxxisFurniture.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with AxxisFurniture.com or to purchase AxxisFurniture.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by AxxisFurniture.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site. TrademarksAll trademarks, service marks and trade names of AxxisFurniture.com used in the site are trademarks or registered trademarks of AxxisFurniture.com Return Policy
Is the item you received not what you expected? Did it not fit as well as you hoped in your space or match your decor. Whatever the reason, you won't be stuck with an item you cannot use or that you do not want. We are proud to offer one of the best return policies in the online business. You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee which will be deducted from your refund should you wish to make a return. Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy, where roundtrip shipping costs will be deducted from your refund. All returned products must be in original condition and packaging; otherwise, additional charges may be applied. Unfortunately, we cannot take returns of products that have been assembled or modified. Additionally, certain products cannot be returned because neither we nor our suppliers can take them back. If you have any questions about whether a product can be returned, please call us. Note: If your item was damaged or defective, please see "What If My Order Arrives Damaged?" Returning An Item Or Order * Please email support@axxisfurniture.com and include your original order number, what product(s) you are returning, and your name. Or call us at 1-877-612-1096 . We will give you an RMA number and a return address. * Wrap the package carefully. All returned products must be in original condition and packaging; otherwise, additional charges may be applied. * Return the product using your preferred shipping method to the address you are provided. This may be our main office or to a distribution center. * Save your return tracking number, and if possible, email it to us so that we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit. * Please Note: Unless the return or exchange is due to an error on our part, we cannot refund shipping and handling. We will issue a credit to the credit card used for the original purchase. * For international shipments, we cannot refund the brokerage fee. What If My Order Arrives Damaged? Our products are well-packaged to withstand damage during shipping. We double-box many items, and refuse to carry products that are easily damaged during shipping. If an item looks damaged or parts are missing, please notify us. We will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you. If your order is shipping by Truck Freight, or White Glove, please note the important instructions below. If Shipped via Truck Freight or White Glove * Even if the package appears only slightly damaged, write "Package Damaged" when you sign for delivery. This is VERY important. If the package looks significantly damaged, you may refuse delivery of the package. The damaged package will be returned to us and we will send you a new one. If you refuse delivery, please notify us so that we can expect the return shipment. * If you have already accepted the package and find that parts are missing or damaged, please contact us right away and we will ship you the replacement parts free of charge. Speed matters since most carriers only let us file freight claims within 48 hours of delivery. If we cannot replace the parts, we will have the carrier pick up the package and we will send you a replacement. All returned products should be in the original packaging. Our goal is to make buying online easy, safe and efficient. If you decide you do not want parts or a replacement unit, the item can be returned under our standard return policy. If a product arrives damaged, or we made an error, and it cannot be remedied with either a full replacement or replacement parts, we will pay to return the item to us. If your item is problematic due to a manufacturer's defect, we can either replace the defective part, or if necessary, the entire unit. We stand behind our products and maintain great relationships with the manufacturers who produce them. If you are having an issue, please contact us and we will make every effort to resolve it. Ordering Replacement Parts *
Click on the "parts search" link on the home page (at the very bottom of the site) or click here * Describe the problem in the included field (and please include part numbers if possible). * Select your preferred contact method. * Click the "Submit" button at the bottom of the page. Limitation of LiabilityAxxisFurniture.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if AxxisFurniture.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Typographical ErrorsIn the event that a AxxisFurniture.com product is mistakenly listed at an incorrect price, AxxisFurniture.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. AxxisFurniture.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, AxxisFurniture.com shall issue a credit to your credit card account in the amount of the incorrect price. Term; TerminationThese terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by AxxisFurniture.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. NoticeAxxisFurniture.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to AxxisFurniture.com. MiscellaneousYour use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of AxxisFurniture.com products shall be in the state or federal courts located in La Plata County, Colorado. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of AxxisFurniture.com products must be commenced within one (1) year after the claim or cause of action arises. AxxisFurniture.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. AxxisFurniture.com may assign its rights and duties under this Agreement to any party at any time without notice to you. Use of SiteHarassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a AxxisFurniture.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Participation DisclaimerAxxisFurniture.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, AxxisFurniture.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, AxxisFurniture.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to AxxisFurniture.com in its sole discretion. IndemnificationYou agree to indemnify, defend, and hold harmless AxxisFurniture.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. Third-Party LinksIn an attempt to provide increased value to our visitors, AxxisFurniture.com may link to sites operated by third parties. However, even if the third party is affiliated with AxxisFurniture.com, AxxisFurniture.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of AxxisFurniture.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, AxxisFurniture.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). |